Although defining the characteristics of a good employee can be difficult, it is easy to describe the benefits.
For example, a good employee receives promotions, promotions and praise from managers. He is often a role model for peers, is chosen for unique projects and makes all the work easy.
But what does it mean to be a good employee? And what skills you can develop to ensure that you are considered good or even great – an employee of your own company?
At this point, I spoke with HubSpot employees and managers to identify the soft skills needed to be good employees in any role to ensure that you earn some of the benefits we discussed earlier. Let’s dive in.
1. Growing mindset and willingness to learn.
One of the greatest strengths of any good employee is the desire to learn and a growth mindset.
The way of thinking about growth, the term first invented by Stanford University psychologist Carol S. Dweckmeans that you believe you can develop and refine your skills and get better over time. A firm mindset, on the other hand, means that you feel that your intelligence and skills are inherent and unchanging.
In the workplace, a growth-minded marketer may choose to take some analytics courses to develop data-related skills, even if their background is more creative. Alternatively, a mind-boggling marketer would avoid these courses by saying, “I’ve never been good at math. It’s just not something I can do.”
Growing thinking can affect an employee’s motivation, work ethic and how well he or she responds to constructive feedback. As Dweck writes, “The passion to stretch and hold on to oneself, even (or especially) when it is not going well, is a hallmark of a growth mindset. It is a mindset that allows people to thrive in the most difficult times of their lives.”
After all, a good employee is one who is eager to try new things, acquire new skills and grow.
As Anna Fitzgerald, Marketing Manager at HubSpot’s website blog, says, “A good employee is someone who can spot opportunities where your manager would make sense to delegate a task or project to you. It’s a win, a win. You take something off your manager’s plate and new responsibilities to grow and develop. ”
2. Positive and solution-oriented attitude.
Employees enjoy being around people who are positive and focused on solutions when challenges arise.
It can be stressful to work around someone who focuses on the negative or motivates the rest of the team. For example, in the previous company, I worked with someone who did not feel fulfilled in their role. That’s why he often expressed criticism of the company to the rest of our team – which was not a big motivator for anyone.
A positive attitude can encourage peers to make an effort and lift the mood of the team when you encounter a frustrating obstacle. In addition, happiness is associated with greater success. In fact, it was found in one study happy employees are up to 20% more productive as accident workers and happy sellers produce 37% more sales than their unfortunate colleagues.
Positive thinking also helps you move faster to a solution-focused attitude. For example, negativity can be frustrating when a roadblock presents itself. You can use accusations, criticism, or just a lack of motivation to change your strategy.
However, a positive attitude can help you remain confident, calm and calm when challenged. Positivity helps you reshape the problem in your mind, so you can say, “This challenge is actually an opportunity to rethink our strategy and, as a result, create a better solution.”
Of course, everyone is allowed to have bad days, but the sign of a good employee is one who does not allow this bad mood to be hindered in solving problems or building strong team morale.
3. Empathy and emotional intelligence.
Kristen Baker, Marketing Manager at HubSpot, told me that she feels empathy is a critical feature of becoming a good employee.
He says: “A good employee shows empathy in dealing with both colleagues and clients. In addition, a good employee shows that he cares about the impact of his work on those around him.”
Baker adds, “Empathy helps you put yourself under customers ‘shoes, which can increase motivation and purpose. If I better understand our customers’ challenges, I can see how much my own role helps meet those needs and motivates me to work harder.”
In addition, emotional intelligence is a crucial grinding skill for employees and managers. The ability to regulate one’s own and others’ emotions has proved invaluable in the workplace.
To increase your emotional intelligence, try taking an EI quiz to determine how emotionally intelligent you are, and then identify areas for improvement. (HubSpot even offers one!)
To practice empathy in the workplace, consider asking colleagues how they are doing and practice active listening skills to develop communication over time. For example, if a coworker mentions that he or she is celebrating his or her birthday this weekend, remember to follow and ask how it went.
In addition, take the time to understand how your products or services meet the needs of your customers. Put yourself in their shoes. Listen to customer interviews or read survey responses to better understand customer challenges, which of course allows you to feel more empathetic to your customers.
Accountability simply means taking responsibility for one’s actions, and this is an incredibly important skill in the workplace.
People mess up every day – the important thing is how you deal with your mistakes. Go directly to your boss, describe the problem you’re dealing with, and explain how you created or contributed to the problem.
Showing that you are not afraid to confess is a sign of a good (and honest) employee. It doesn’t help anyone if you try to hide problems or point the finger.
In addition, it is impressive if you take the time to self-reflect and consider how you could change your approach to meet your goals next time.
For example, if you’re responsible for publishing 12 posts a month and only manage to complete 10, you should find out what prevented you from reaching your goal.
Then, when you turn to your leader, you can say something like, “I had a difficult time with the last two pieces because I didn’t specify exactly how long each piece would take, especially those that need external quotes. Now I’ve thought, I’ve understood, that I have to write three pieces a week and give myself a few more days to organize the information and collect the quotes before writing the bids. “
5. Critical, big picture thinking.
A good employee takes time to take a break from their daily activities and evaluate the goals of the bigger pictures, always ensuring that their work meets the company’s goals and has a positive impact on the company’s results.
Even if you are just starting a new business, it’s never too early to ask questions and be interested in a larger organization. Strategic, broad-based thinking is a sign of a good employee, and your boss will take note of this as you take the time to think critically about ongoing issues or challenges and how they fit into your company’s overall strategy.
Charlene Strain, HubSpot’s associate marketing manager for Global Joint Acquisitions and Partnerships, sees ambition as an important attribute for any good employee.
Ambition may look different for everyone, but in this case we are talking about ambition, because it is about scale.
As Strain notes, “To be a good (and even great) employee, you need to look for scalability in every aspect of your role. Find ways to streamline the process or implement processes where they don’t exist.”
Strain adds, “As you move to or from another role, think about whether someone else can easily fulfill your day-to-day responsibilities and grow your role and program. If not, think about ways to reduce that friction.”
A good employee considers how to make his / her role in the wider company more effective. He is also considering how he could create new processes to make his whole those of the team outputs are simpler.
For example, I’ve seen colleagues clean up outdated file systems and create new, seamless Google Drive folders for easy access to critical information. I have also seen colleagues reshape their day-to-day tasks to increase efficiency, which has then been used extensively to create content for HubSpot writers.
If you are in a new role, take the time to consider inefficiencies or small details that can cause problems as you scale up. These issues can become opportunities for growth.
7. Good communication skills.
In the end, a good employee with colleagues is clear and direct. He practices good communication skills – including active listening, setting clear expectations, asking questions and showing interest in what the other is saying.
We have all worked with colleagues who do not seem to be listening when we talk, or not watching anything they say they are doing. This is frustrating and can undermine confidence. A good employee practices strong communication skills every day – both personally and online.
A good employee can also formulate if he can and cannot undertake additional projects. This is part of setting clear expectations.
As Jen Stefancik, Hubenpots’ channel offerings team leader, tells me, “You can say no and still be helpful. For example, you shouldn’t do work that you can’t and shouldn’t prioritize, but you can still make an extra effort to suggest other options to the person asking for help. resources or advice. “
It is important to note that becoming a good employee takes time and there are setbacks.
As HubSpot’s blog team leader Clint Fontanella says, “Most people want to move fast. They want to make more money, get a better job, or get a promotion, and they’re going to measure themselves with it, not day in and day out. You’re having bad days. It’s people who start introducing you first. Your friend can find a new job and make more money. “
“All you can do is focus on you and be as consistent as possible – both in your work and your attitude – and good things will happen.”