In my previous article, I discussed how to avoid missing deadlines.
But what if you can’t avoid it?
The project is always at the forefront, combining elements, ideas and efforts to accomplish things that have not been done before, which is completely different from what we do now and now.
Therefore, bold projects sometimes cannot be completed on time. Even if we build the system and use buffers, sometimes it doesn’t work.
- Don’t wait until the last minute. Wishful thinking is sometimes confused with optimism, but you may not live up to expectations more than four days before the deadline. If people are building dependence around your promise, waiting until you have no choice will only make the miss worse. Because not only you are late, but you also hide it.
- Don’t minimize the problem. you are late. Clearly. Say it so loudly (not very proud). By having an initial commitment, and then clearly realizing that you have missed your disappearance, you can help those who count on you feel respected and respected.
- Create alternatives. This is not always possible, but if it is, it usually leads to better relationships. If an airline is unable to install aircraft in a specific location at a specific time, then if they try to find all 100 people who are inconvenienced by a new plan instead of putting it on one new plan at a time, it will be very A long way to go.
- There is a difference between seeing damage (and working to mitigate it) and accepting shame and blame. Obviously, the future is uncertain and things will happen. If you can clearly outline what you have seen and learned, it won’t make your customers feel better if you fall down with a sword-because it is not your fault, the sword is meaningless. If this is your fault, you should also tell us.
- In short, there is no good way to make missed deadlines meaningless to people who are counting on you. To be counted on is a gift. If you want to be attracted next time, it’s best to invest as early as possible and often before that deadline. Then, in this case, if it’s not enough, it’s best to respect your customers in similar situations Treat your customers.
[Even better, check out out my previous post and create approaches so you don’t miss the deadline in the first place.]